I just wanted to forward a short official update from Grupeer to those of you currently in the process of transferring money to them.
What was the problem?
Grupeer had 3 options available for bank transfers and they are experiencing problems with the one called “ONPEX”.
Deposit information for ONPEX has been temporarily removed from the site, until the issue has been resolved. The two options available “SatchelPay, UAB” and “Baltic International Bank” works without any issues.
First of all, we are extremely sorry for your experience and appreciate your patience on this matter.
Additionally, with occurred situation we also experience delays in our mailbox responses but we can assure you that each investor’s case is investigated.
We completely understand that such an issue is of great concern and we take full responsibility on this matter. After receiving the full authorized payment confirmation we will immediately credit the funds to your Grupeer account.
Again, we want to apologize for the inconvenience caused and we hope that this situation will not affect your future cooperation with us.
That’s it for now. I’m looking forward to presenting the next monthly update for you next week.